2019
eCommerce build and ops for a growing brand.
Stood up the storefront, payments, fulfilment and back-office stack so the team could focus on product, not plumbing.
eCommerce · ERP · Operations
End-to-end
Storefront → fulfilment
Multi-rail
Payments
Ops-ready
Back office
The brief.
The team needed an operator who could move from strategy to implementation without handoffs — someone who would own the outcome, not just the deck.
The work.
We mapped the existing process, picked a small number of high-leverage interventions, and shipped them in tight cycles. No big-bang rollout, no shelfware.
The outcome.
The numbers above. More importantly, a team that now runs the platform without me.